Shipping & returns

Shipping:

Most in-stock items are shipped from our St. Louis facility within 48 hours of receipt of your order. Orders made over the weekend are received on Monday morning and placed in the shipping queue.

We ship via FedEx or USPS.

 

Returns:

We accept returns of new, unopened merchandise for a period of 30 days after purchase. If you are dissatisfied with a purchase you have made from us, we offer your choice of:

1) Refund (minus shipping)

2) Credit

3) Exchange

4) Replacement

Please contact us before returning merchandise for a Return Authorization Number (RA#) within 30 days from your purchase date, and be sure to include your original receipt with your return. Returns sent without an RA# will be returned, unopened, to you.

To obtain a Return Authorization Number:
Email info@stlouishydro.net, or call (314) 994-3900.